If your website hosting provider supplies live chat support, you can talk to an agent live and learn helpful information or get an issue resolved timely. The key advantage of using chat instead of calling to talk to a live person is that you will need only a computer with Internet access, so that you will not pay any charges in case you are in another country or state. In addition, it'll be a lot easier to copy and paste details like domains, usernames or error messages i.e. details that are sometimes hard to provide to the other party over the phone. The real-time chat is also a much quicker option to contact the hosting provider's support crew compared to using a ticketing system. Last, but not least, in case some trouble needs some more time to be dealt with, you'll be able to do something else while you wait for guidance on the live chat, so you will not waste time - something that is not possible if you're on the telephone.

Live Chat Support in Cloud Hosting

We supply a live chat support service for all of the Linux cloud hosting that we offer and we're able to support you with almost everything in real time. In case you don't have an account with our company yet, we are able to provide you with more details about the plans in order to help you to select the most appropriate plan. If you are an active client, we are able to help you with any billing or general matter and with numerous common tech problems, for example an email address installation in a desktop e-mail client. In case you are unable to give us a call for whatever reason or you're in a country where we do not have a local telephone number, our live chat is the best option to get in touch with us. Certainly, some matters require more time to investigate and test, so you will need to open a support ticket to our technicians, however, we are able to save your time and assist you with various problems on the chat.