One-Hour Response Guarantee in Cloud Hosting
Our guaranteed maximum reply time for any tech support ticket that you open or any email that you send is just 60 minutes, even in case you contact us during weekends and legal holidays. Whatever the essence of your enquiry or issue may be, we will lend a hand right away and will supply you with the required info to sort out any problem with your websites. The real reaction time typically doesn’t surpass 15-20 minutes, which goes to say that you can just forget about waiting around for hours and hours to get a problem fixed or even worse than that – waiting around one whole day only to get a reply that more info is required while nothing is fixed. We will offer you assistance without any delay since we are aware of precisely how precious time can be in the dynamic electronic realm. The 60-minute reply guarantee is valid for any technical or billing inquiry that you may have in regards to our Linux cloud hosting.