Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client assistance crew is qualified to fairly quickly take care of all Linux cloud hosting clients’ problems and help inquiries. Through our ticketing system, it will be possible to share your issue and a support staff representative will likely get back to you within max one hour. In actual fact, practice proves that the standard solution time period is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us at any time needed. Our staff of specialists is going to be on the web for you 24x7x365 to react to all your issues and to address any situation you will probably have. You can post a help support ticket from the Website Control Panel or drop a message anytime. Additionally, on business days, you can easily ring us or work with the live chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require guidance while working on your sites within the Control Panel, you’ll be able to always click the Help button and see your problem in the set of content articles that will show up. We have also turned the vast majority of posts into video clips. The list of video clips will load if you choose the Videos press button located in the top right angle.