1 hour ticket response
We are devoted to supplying a fast and proper solution to every helpdesk ticket submitted by a client. Our practiced technical support staff representatives will examine your inquiry and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all support tickets. In reality, our average ticket response time has proven to be twenty minutes.
An Excellent Client Support Service
Our customer care staff members have immense experience in the Linux cloud hosting sphere and are proficient enough to find a fast solution to your problem. If, however, the situation at hand is not within the competency of a technical support engineer, the technical support ticket will be forwarded to a programmer or administrator for additional investigation.
An Intuitive Help Center
In the Website Control Panel you can find an intuitive Help section where you can find quick suggestions on how to use our hosting services. You can see the answers to your queries in the F.A.Q. database, find more suggestions in the web hosting account administration articles or check out our how–to video tutorials.